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What happens next
Our team will review your request and reply to the email address you provided. If your enquiry concerns a consumer matter, you have the right to seek out-of-court dispute resolution under the Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023.
Data protection
We process your personal data in accordance with the Law of Ukraine No. 3490-IX 'On Personal Data Protection' dated 6 December 2023. Your consent is required for processing; you may withdraw it at any time by contacting us.
Consumer information
As an online seller, we provide full identification details under the Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015. All consumer information is available in Ukrainian as required by the Law of Ukraine No. 2704-VIII 'On Ensuring the Functioning of Ukrainian as the State Language' dated 25 April 2019.